Payment Methods
1. Scope of This Payment Policy
This Payment Policy explains the payment methods, transaction currency, payment processing procedures, and payment-related information applicable to purchases made through the Vintagecarbone website.
Vintagecarbone sells furniture, home furnishings, and related accessories to customers in the United States.
2. Company Information
This website is owned and operated by VINTAGE CARBONE LLC.
Company Name: VINTAGE CARBONE LLC
Address: 429 LENOX AVE, MIAMI BEACH, FL 33319, USA
EIN: 92-2135088
Phone: +1 (305) 221-7646
Email: info@vintagecarbone.com
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM, Eastern Time, USA.
Please contact us by email. We will respond to your inquiry within 24 hours.
3. Transaction Currency
All transactions through the Vintagecarbone website are processed in United States Dollars (USD).
Product prices and applicable order amounts are displayed in USD before the customer completes the purchase.
4. Accepted Payment Methods
Vintagecarbone currently accepts the following payment methods:
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Visa
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Mastercard
The available payment options are displayed during the checkout process.
5. Payment Information
Customers are required to provide accurate payment and billing information when completing an order.
The information requested during checkout may include the cardholder's name, billing address, payment card information, and other information required by the payment processing system.
6. Payment Processing
When a customer submits an order, the payment information is processed through the applicable payment processing system.
Payment authorization may be required before an order can be confirmed and processed.
An order may not be completed if the payment is declined, cannot be authorized, or requires additional verification.
7. SSL/TLS Encryption
The Vintagecarbone website uses SSL/TLS encryption to protect information transmitted between the customer's browser and the website during supported secure connections.
Customers should use the secure checkout process provided on the website when entering payment and billing information.
8. Payment Authorization and Verification
Payment transactions may be subject to authorization, verification, fraud screening, or other procedures performed by the applicable payment provider or financial institution.
Vintagecarbone may request additional information when necessary to verify an order or payment.
If the required verification cannot be completed, the order may be delayed, declined, or cancelled.
9. Order Confirmation
After a successful checkout and payment authorization, Vintagecarbone may send an order confirmation to the email address provided by the customer.
Customers should review the confirmation information and contact Vintagecarbone if there is an error in the order details.
An order confirmation does not change the customer's rights under the applicable Cancellation, Return, or Exchange Policies.
10. Declined or Failed Payments
If a payment is declined or cannot be processed, customers should verify their payment information or contact their card issuer or financial institution.
Vintagecarbone may also contact the customer if additional information is needed to process the order.
A declined transaction does not create a completed purchase unless the payment is subsequently authorized and the order is accepted for processing.
11. Refunds and Payment Reversals
When an order qualifies for a refund under the applicable Vintagecarbone policies, the refund will generally be issued to the original payment method.
The applicable refund amount depends on the circumstances of the cancellation, return, or other eligible transaction and is handled according to the relevant policy.
The time required for a refund to appear in a customer's account may vary depending on the payment provider or financial institution.
12. Payment Security and Customer Responsibility
Customers should provide accurate payment and billing information and should not share payment credentials with unauthorized parties.
Vintagecarbone uses the website's available security measures and payment processing procedures to support secure transactions.
Vintagecarbone does not control the security procedures of independent financial institutions or payment providers.
13. Contact Information and Policy Updates
For questions concerning payment methods, transaction currency, payment processing, or an order payment, customers may contact Vintagecarbone using the information below:
Email: info@vintagecarbone.com
Phone: +1 (305) 221-7646
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM, Eastern Time, USA.
Please contact us by email. We will respond to your inquiry within 24 hours during our business hours.
Vintagecarbone may update this Payment Policy when payment methods, payment processing procedures, website security practices, or other applicable information changes. The current version published on the website will apply to transactions made after the applicable update.